AlphaTouch logo
AlphaTouch logo

All articles

Refunds, Returns, and Exchanges

Learn about AlphaTouch's Refund Policy

Refunds, Returns, and Exchange Policy

At AlphaTouch, we are dedicated to ensuring your utmost satisfaction with our products. We have updated our policy to clarify the process of returns, exchanges, and refunds, ensuring a smooth and fair experience for all our customers:. Your satisfact

What do I do if I received a damaged item?

If your order arrives damaged during transit or if you receive the wrong AlphaTouch order, please contact our dedicated customer service team immediately here or by emailing [email protected] and provide a photo/video of the damage. We will promptl

When and how will I receive my refund?

Once we’ve received and inspected your problem, we'll notify you about the approval of your refund. You’ll be automatically refunded on your original payment method within 5 business days if approved. Please note it can take some time for your bank o