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Shipping & Delivery

Learn more about AlphaTouch's Shipping & Delivery Policy

How long does an order take to deliver?

We are happy to ship your AlphaTouch order to addresses located Worldwide. Orders can be placed 24 hours a day, 7 days a week. Orders placed Monday through Friday morning typically ship within 24 hours. Orders placed Friday afternoon through Sunday n

Can I modify my order after it's been placed?

We can modify orders as long as our fulfillment center has not shipped your order yet.

How can I check the status of my order?

We understand the importance of keeping our valued customers informed. With our reliable tracking options, you'll always be in the loop regarding your orders, from the moment they leave our facility to the moment they arrive at your doorstep. In addi

Can I track my package?

Yes, you can also track you package by placing your order number in our tracking page. If you did not receive any email, please send us a support ticket at [email protected].

What do I do if I receive a damaged item?

For assistance with a damaged product, we kindly request that you reach out to us via email at [email protected]. Our dedicated support team will promptly assist you in processing a replacement for the damaged item.