We are happy to ship your AlphaTouch order to addresses located Worldwide. Orders can be placed 24 hours a day, 7 days a week. Orders placed Monday through Friday morning typically ship within 24 hours. Orders placed Friday afternoon through Sunday n

<p><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">We are happy to ship your AlphaTouch order to addresses located Worldwide.</span></p><p><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Orders can be placed 24 hours a day, 7 days a week. Orders placed Monday through Friday morning typically ship within 24 hours. Orders placed Friday afternoon through Sunday night will ship on Monday.</span></p><p><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">A shipping confirmation email will arrive in your inbox the evening of the day your order is packed and a tracking number has been assigned by the fulfillment center. This email will contain your Carrier Tracking Number. (Please check your email spam/junk mail folders if you have not seen the order and/or shipping confirmation email.)</span></p><p><span style="box-sizing: inherit; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Package tracking numbers are available in your shipping confirmation email, or by viewing your order in your <a href="//getalphatouch.com">alphatouch.com</a> account</span><span style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">. Please allow at least 48 hours after placing your order to check on your order tracking, as the tracking information may not be available from our shippers before that time.</span></p><p><span style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Estimated Delivery Times:</span></p><table style="width: 47%; margin-right: calc(53%);"><tbody><tr><td style="width: 53.8146%;">United States</td><td style="width: 45.8805%;">7-10 Business Days</td></tr><tr><td style="width: 53.8146%;">Canada</td><td style="width: 45.8805%;">7-10 Business Days</td></tr><tr><td style="width: 53.8146%;">United Kindgom</td><td style="width: 45.8805%;">7-10 Business Days</td></tr><tr><td style="width: 53.8146%;">Australia</td><td style="width: 45.8805%;">7-12 Business Days<br></td></tr><tr><td style="width: 53.8146%;">Europe</td><td style="width: 45.8805%;">7-10 Business Days</td></tr></tbody></table>

How long does an order take to deliver?

We can modify orders as long as our fulfillment center has not shipped your order yet.

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We can modify orders as long as our fulfillment center has not shipped your order yet.</span></p>

Can I modify my order after it's been placed?

We understand the importance of keeping our valued customers informed. With our reliable tracking options, you'll always be in the loop regarding your orders, from the moment they leave our facility to the moment they arrive at your doorstep. In addi

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><span data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We understand the importance of keeping our valued customers informed. With our reliable tracking options, you&apos;ll always be in the loop regarding your orders, from the moment they leave our facility to the moment they arrive at your doorstep.\n\nIn addition to the tracking email, c Our user-friendly interface makes it quick and straightforward to monitor the progress of your purchases.&quot;}" style="box-sizing: inherit; font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">We understand the importance of keeping our valued customers informed. With our reliable tracking options, you&apos;ll always be in the loop regarding your orders, from the moment they leave our facility to the moment they arrive at your doorstep.</span></p><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><span data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We understand the importance of keeping our valued customers informed. With our reliable tracking options, you&apos;ll always be in the loop regarding your orders, from the moment they leave our facility to the moment they arrive at your doorstep.\n\nIn addition to the tracking email, c Our user-friendly interface makes it quick and straightforward to monitor the progress of your purchases.&quot;}" style="box-sizing: inherit; font-size: 14px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">In addition to the tracking email, our user-friendly interface makes it quick and straightforward to monitor the progress of your purchases.</span></p></main>

How can I check the status of my order?

Yes, you can also track you package by placing your order number in our tracking page. If you did not receive any email, please send us a support ticket at info@alphatouch.com.

<p><span style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">Yes, you can also track you package by placing your order number in our&#xA0;</span><span style="box-sizing: inherit; color: rgb(0, 0, 238); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;"><a href="https://alphatouch.com/a/track"><u>tracking page</u></a></span><span style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">.</span></p><p><span style="box-sizing: inherit; color: rgb(22, 22, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: Arial, Helvetica, sans-serif;">If you did not receive any email, please send us a support ticket at info@alphatouch.com.</span><span style="color: rgb(22, 22, 22); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;</span></p>

Can I track my package?

For assistance with a damaged product, we kindly request that you reach out to us via email at info@alphatouch.com. Our dedicated support team will promptly assist you in processing a replacement for the damaged item.

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><span data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For assistance with a damaged product, we kindly request that you reach out to us via email at hello@drinkhint.com. Our dedicated support team will promptly assist you in processing a replacement for the damaged item.&quot;}" style="box-sizing: inherit; font-size: 14px; font-family: Arial; font-style: normal;">For assistance with a damaged product, we kindly request that you reach out to us via email at info@alphatouch.com. Our dedicated support team will promptly assist you in processing a replacement for the damaged item.</span></p></main>

What do I do if I receive a damaged item?

Was your question not covered? Our customer service team is available 24/7 to answer all your questions.

info@alphatouch.com

Shipping & Delivery

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

What do I do if I receive a damaged item?